Understanding DEFT Payments
A Guide for Our Community
Macquarie Bank recently announced some changes to the way it processes payments to improve security and streamline their offering.
At Australian Body Corporate, we prioritise seamless and secure payment solutions for our clients. One such method we offer is DEFT payments. Below, we provide an overview of DEFT payments, their benefits, and essential information to guide you.
What is a DEFT Payment?
DEFT (Direct Electronic Funds Transfer) is a payment system developed by Macquarie Bank that allows individuals and businesses to make payments easily and securely using a unique DEFT reference number. This system facilitates various payment methods, including credit card payments, direct debits, and BPAY®, ensuring flexibility and convenience for users.
Set up your deft direct debit payment here: Macquarie Bank | Bank with Macquarie
Benefits of Using DEFT Payments
- Convenience: DEFT payments can be made 24/7, allowing you to manage your payments at any time.
- Flexibility: With options to pay via credit card, direct debit, or BPAY®, you can choose the method that best suits your needs.
- Security: Developed by Macquarie Bank, DEFT ensures that your payment information is handled with the highest security standards.
How to Make a DEFT Payment?
- Obtain Your DEFT Reference Number: This unique number is provided by your biller and is typically found on your invoice or levy notice.
- Choose Your Payment Method:
- Online Payment: Visit the DEFT website and enter your DEFT reference number to proceed with a one-off payment.
- BPAY®: Use your bank’s online banking platform to make a payment using the BPAY® details provided by your biller.
- Direct Debit: Set up a recurring payment by registering for a DEFT account and linking your bank account or credit card.
- Confirm and Complete Payment: Follow the prompts to finalise your payment. Ensure you receive a confirmation for your records.
Recent Changes to DEFT Payment Methods
To enhance security and efficiency, DEFT has implemented changes to its payment methods:
- Phone Payments: As of March 2024, payments can no longer be made over the phone.
- Cheque Payments: Starting November 2024, mailing cheques to DEFT will no longer be accepted
These changes encourage the use of digital payment options, which are faster and more secure.
FAQs About DEFT Payments
- Do I need to register to use DEFT?
No, you can make one-off payments without registering. However, registering allows you to set up recurring payments and track your payment history. - How do I find my DEFT reference number?
Your DEFT reference number is typically located on your invoice, levy notice, or any correspondence from your biller. If you’re unable to locate it, please contact your biller directly. - Who can I contact for assistance with DEFT payments?
For any inquiries or assistance, you can reach out to the DEFT help desk at 1800 672 162 between 8:30 am and 5:00 pm. - Are DEFT and BPAY the same?
DEFT Payment Systems make it easy for you to pay your rent by BPAY®. Payments made on a business day via BPAY will normally be credited to your real estate agent’s account the following business day.
Do you need assistance with DEFT Payments?
At Australian Body Corporate, we are committed to making your payment experience as seamless as possible. If you have any questions or need assistance with DEFT payments, please don’t hesitate to contact our team. Embracing digital payment methods like DEFT ensures that your transactions are handled securely and efficiently, aligning with our dedication to enhancing your living experience.
recent testimonial
Since changing to Australian Body Corporate in 2018 the team have provided guidance and advice to the committee on numerous complex issues such as cladding. Based on the excellent working relationship I have no hesitation in recommending their services.
Mr. Mars Committee Member
In December 2021 the Committee were tasked with finding a new Owners Corporation Management Company, after an extensive search and shortlisting process we made the move to ABC. We have seen a vast improvement in our large building in areas as cost savings and services provided.
Mr. Turnham Chairperson
Aus Body Corporate have been managing our block of units for a number of years, We have found them to be very responsive and to communicate well over any issues or items requiring attention, Rowena has been very attentive and quick to respond to any queries, She has provided excellent advice around best course of action in numerous different situations and is well versed in the responsibilities of a body corp. Would recommend highly.
Mr Walsh
We appointed Australian Body Corporate approximately 18 months ago. I am particularly satisfied with the service provided by the team; they are always prompt and professional when responding to requests. They arranged garden maintenance for the development which I must say is being performed by a contractor that has carried out the work in a manner that exceeded my expectations.
Mr Collinson
Massive thank you to the team at Australian Body Corporate. They are managing a lot of body corporates that we’ve been involved with. They are such a pleasure to work with and we have nothing but positive things to say.
From the team at Ray White Preston
Outstanding service! I’ve now used ABC on several occasions and to date have never been let down. When they have been presented with demanding circumstances they excel & also achieved above my expectations on most occasions.
Ray White Manningham Team
Industry Partners and Clients
Australian Body Corporate has forged strong, lasting relationships with key industry partners and clients for nearly two decades. These valuable connections set us apart from our competitors and are a testament to the trust and commitment we bring to every partnership.
